BRIANEZI, A. B. de L.; DE BENEDICTO, S. C.; LAMES, E. R. de; SUGAHARA, C. R.; SILVA FILHO, C. F. The Alignment Between Strategies and Competence: A Study of the Customer Service in the Educational Area. International Journal of Advances in Management and Economics, [S. l.], 2018. Disponível em: https://www.managementjournal.info/index.php/IJAME/article/view/498. Acesso em: 18 may. 2024.